Product Features

The Google Search Appliance delivers highly relevant, fast, easy-to-use search results to users across all corporate content – including file servers, web servers, document and content management systems, and enterprise applications.


What's New Snapshot

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The latest Google Search Appliance gives users secure access to more content sources, with enhanced search quality and new user interface options.

End User Features

Personalized Search Experience Allow administrators to adjust search results for different user groups, based on department or function.

Alerts Employees can subscribe to email alerts for topics and documents of interest, choosing an hourly, daily, or weekly schedule.

Spellchecker in Six New Languages French, Italian, German, Spanish, Portuguese, and Dutch.

Enterprise Content

Languages Restrict search results to any of 27 auto-detected languages including administrative functions in five new languages (Czech, English-UK, Portuguese-Portugal, Turkish, Vietnamese); contextual spell checking for all end users in Portuguese, French, Italian, German, Spanish, and Dutch.

Security and Access Control

Kerberos Support Provide native support for Kerberos, enabling a silent authentication experience for end-users.

Metadata Biasing Administrators can bias results based on metadata (in addition to biasing based on source, URL or date).

Advanced Reporting View and export daily and hourly result sets, top queries, special feature usage, and more. Report for every query, including reports on which queries receive no clicks by a user and how often users are clicking on sponsored links in comparison to organic search results or OneBox modules.

Administration and Customization

Localized Administration Administer your Google Search Appliance around the globe in 27 different languages. Full administration is now supported in Basque, Catalan, Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, English (US), English (UK), Finnish, French, Galician, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Portuguese (Portugal), Russian, Spanish, Swedish, Turkish, and Vietnamese.


End User Features

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The Google Search Appliance offers end users many of the same benefits they have come to expect from Google.com with specific enterprise enhancements that make search easy, useful and intuitive:

•  New! Personalized Search Experience
  Allow administrators to adjust search results for different user groups, based on department or function.
New! Alerts
  Employees can subscribe to email alerts for topics and documents of
interest, choosing an hourly, daily, or weekly schedule.
New! Spellchecker in Six New Languages
  French, Italian, German, Spanish, Portuguese, and Dutch.
•  Dynamic Result Clustering
  Enable users to drill down on a specific subject and more easily refine their searches with automated grouping of search results by topic.
Query Expansion in Additional Languages
  Increase the number of relevant search results with query stemming and synonyms dictionaries for French, Italian, German and Spanish, Portuguese and Dutch.
•  Google Quality and Ranking
  Find the highest quality and most relevant documents; Google factors in more than 100 variables for each query.
•  Dynamic Page Summaries
  Judge relevance of results more easily with dynamically generated snippets showing your query in the context of the page.
•  Results Grouping
  Navigate search results easily and clearly using intelligent grouping of documents residing in the same narrow subdirectories.
•  Automatic Spellcheck
  Avoid missing results through typos or misspellings. Google automatically suggests corrections with startling accuracy, even on company-specific words and phrases.
Google Toolbar for Enterprise
  Put a Google search box in your corporate browser. Installer package enables deployment across your enterprise and custom search buttons enable integration with your Google Search Appliance.
Google Desktop for Enterprise
  Search content on your local hard drive - files, email, IM chats, web pages viewed, etc. Integrates with the Google Search Appliance to provide search results from your computer, the intranet and the Internet in a unified interface.
•  Cached Pages
  View search results even when the sites are down via cached copies of pages included in the search results.
•  Highlighted Query Terms
  Quickly find the most relevant section of a document using the highlighted query terms displayed on cached documents.
•  View as HTML
  Display documents without needing the original client application of the file format thanks to automatic reformatting of over 220 file formats into HTML.
Sort by Date
  Access time-sensitive information first via date sorting.
•  Advanced Boolean Search
  Perform complex and sophisticated queries with over 10 special query terms, including Boolean AND, OR, and NOT searches.
Number Range Search
  Restrict search results by a number range - makes it easy for users to restrict by price range or any other numerical value.
Date Range Search
  Enables users to restrict search results to a particular date range.


Enterprise Content

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•  New! Languages
  Restrict search results to any of 27 auto-detected languages including administrative functions in five new languages (Czech, English-UK, Portuguese-Portugal,
Turkish, Vietnamese); contextual spell checking for all end users in Portuguese, French, Italian, German, Spanish, and Dutch.
•  Source Biasing Options
  Easily identify your organization's authoritative content sources to enhance the relevance of search results.
Microsoft Sharepoint Support
  Index and search content residing in Microsoft SharePoint 2003 and 2007.
OneBox for Enterprise [pdf]
  Provide users with access to an infinite variety of information sources from inside or outside your company. Google OneBox for Enterprise provides a fast front end into up-to-the-minute information across enterprise applications and services -- including Cisco VOIP system, Cognos, Employease, Oracle Applications, Salesforce.com, SAS and many more.
External Metadata Indexing
  Index external metadata repositories and their associated documents for easy searching across annotated and enhanced content in document and content management systems.
File Server Crawler
  Natively crawl CIFS file servers as simply and easily as crawling web pages.
Databases [pdf]
  Provide access to data stored in your relational databases by crawling the content directly from the database and serving the content in a number of formats including IBM DB2, Microsoft SQLServer, MySQL, Oracle and Sybase.
3rd Party Content Feed API [pdf]
  Push non-web accessible content – content from portals, content management systems, file shares - into your Google Search Appliance with a simple XML conversion.
•  Continuous Crawler
  New content is crawled on an ongoing basis, insuring that new content appears in search results fast.
•  Web Servers
  Provide access to content from all of your web servers regardless of location.
•  Proxy Servers
  Include externally hosted company content via crawling of proxy servers.
•  Lotus Domino
  Integrate with Lotus Notes environments using fast, efficient crawling of Lotus Domino servers.
•  Meta Tags
  Deliver search narrowing and filtering based on meta tag values and display of meta tag values in search results.
•  File Types
  Search more than 220 file types, including HTML, Microsoft Office, PDF, PostScript, WordPerfect, Lotus and many others.
•  Languages
  Restrict search results to any of 28 auto-detected languages.


Security and Access Control

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The Google Search Appliance provides document and user-level access control across all web-enabled enterprise content to ensure that users only see search results for documents they're permitted to access. Google's access control capabilities integrate with your existing enterprise security systems, and enforce the policy already in place in your content systems and applications.

New! Kerberos Support
  Provide native support for Kerberos, enabling a silent authentication experience for end-users.
New! Metadata Biasing
  Administrators can bias results based on metadata (in addition to biasing based on source, URL or date).
New! Advanced Reporting
  View and export daily and hourly result sets, top queries, special feature usage, and more. Report for every query, including reports on which queries receive no clicks by a user and how often users are clicking on sponsored links in comparison to organic search results or OneBox modules.
Secure Web Content
  Enable secure searching of information protected by basic HTTP authentication, NTLM version 1 and 2, as well as Windows Integrated Authentication.
Enterprise Single Sign-On
  Integrate with forms-based single sign-on security systems, including Oblix and Netegrity, to enable seamless searching across secure content.
Secure Content API
  Search across secure content using Google's SAML Authorization SPI to integrate into existing access control systems.
x509 Client Certificates
  Serve secure results to users using mutually authenticated x509 client certificates.
Lotus Domino Security
  Integrate with Lotus Notes environments using fast, efficient crawling of Lotus Domino servers.


Administration and Customization

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•  New! Localized Administration
  Administer your Google Search Appliance around the globe in 27 different languages. Full administration is now supported in Basque, Catalan, Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, English (US), English (UK), Finnish, French, Galician, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Portuguese (Portugal), Russian, Spanish, Swedish, Turkish, and Vietnamese.
•  Source Biasing Options
  Easily identify your organization's authoritative content sources to enhance the relevance of search results.
•  Google Analytics Integration
  Understand how visitors are using your public website, and improve the effectiveness of your search results.
•  Auto-generate a sitemap for Google.com's crawler
  Automatically build a sitemap you can submit to Google Webmaster Tools so that Google.com can discover and crawl your public website's content.
•  SNMP Monitoring
  Monitor system health and appliance crawling and serving statistics via a standard SNMP interface.
•  Localized Administration
  Administer your Google Search Appliance around the globe in 16 different languages. Full administration is now supported in Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese (Brazilian), Russian, Spanish and Swedish.
•  Web-Based Admin Console
  Configure multiple logins and administrative roles for crawling, serving, and monitoring with an intuitive, easy-to-use interface.
•  Unlimited Collections
  Segment the search index to show different results to different users (for example, by domain name, geography, job function, etc.)
•  Filters
  Easily restrict searches to specific languages, file types, web sites, and/or meta tags.
•  Synonyms
  Define synonyms for company-specific acronyms or terminology and have those terms displayed as suggested alternative queries.
•  Keymatch
  Define matches between URLs and keywords with targeted URLs displayed above the main set of search results.
•  Look and Feel
  Customize search results layout pages using XSLT stylesheets. Provide different branding on different areas of your site.
•  Reporting
  View and export daily and hourly result sets, top queries, special feature usage and more.
•  URL Tracking
  View analysis of all crawled content to quickly identify problematic servers, errors and sources of content.
•  RAID Support
  Provides redundancy from disk drive failures, increasing reliability and uptime.
•  Remote Diagnostics
  Simplify maintenance through optional remote diagnostics by Google support.
Google Enterprise Professional
  Get access to Google Search Appliance experts for specialized assistance with integration and customization.

Contact sales for more information.